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What happens next

  1. Within one business day — a person reads your submission and confirms whether it is complete.
  2. Within two business days — you receive a direct reply by email or phone, whichever you supplied. If we need something further to act on it, that reply will say exactly what.
  3. If your submission needs licensed review — a valuation request, an authority question, or anything Japan-related — it is routed to the appropriate licensed professional before you get a substantive answer. That can add time, and we will tell you if it does.

Who will respond

Dino Monteverde

Founder & Managing Director, The Hokuten Group

dino.monteverde@kw.com  ·  +1 650.720.6995 (US mobile · WhatsApp)

Administrative follow-up may come from a member of the transaction support team on Dino's behalf. Recruiting applications are handled through a separate restricted pipeline and are never mixed with general inquiries.

If you do not hear back

If two business days pass with no reply, assume the message did not reach us and email dino.monteverde@kw.com directly with the subject line “No reply to website submission”, or call +1 650.720.6995. Delivery failures are alerted to a monitored address, but the direct route above is the one that never depends on our systems.

Back to the main page Email Dino directly

Sending a form does not create a brokerage or agency relationship. Representation begins only through a separate written agreement with the applicable licensed brokerage. Brokerage services are provided through Forward Wilshire Inc dba Keller Williams Larchmont (CA DRE #01870534). Dino Monteverde, CA DRE #01948432. The Hokuten Group is a subsidiary of Mitsukaido Holdings LLC, a Puerto Rico company; its Japanese affiliate is Mitsukaido Holdings GK (水海道ホールディングス合同会社), trading informally as Mitsukaido Holdings Ltd. Privacy Policy · SMS Terms